от компании (организации): Ostrovok.ru в городе (населённом пункте): Москва, Россия
в отрасли экономики "Туризм, гостиницы, рестораны" → "Бронирование"
с заработной платой: от 35000 до 40000 руб.
Вакансия № 11607044 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Пятница, 8 ноября 2024 года.
Дата обновления вакансии № 11607044 на сайте Работа в Москве и Московской области (МО, Подмосковье): Понедельник, 11 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 11607044 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
не требуется
Тип занятости:
полная занятость
График работы:
сменный график
Дополнительные сведения о вакансии: B2B Junior Service Team Manager
B2B Ostrovok is an innovative B2B hotel booking engine developed by the Emerging Travel team. Our mission is to enrich everyone’s travel experience around the world through cutting edge technology and excellent service. That is why we are looking for a B2B Junior Service Team Manager to help our customers around the world and make travel world better together!
What you’ll be doing:
- Taking incoming calls from our partners;
- Helping customers to navigate through our website and personal account pages;
- Providing assistance to our customers with their amendment and additional services requests;
- Conducting negotiations with hotels and suppliers;
- Logging activity in CRM and other platforms.
What skills you will need:
- excellent verbal and written communication skills both in Russian and English (at least B2/C1) + German (at least B2/C1);
- has a positive, motivated mindset that’ll help you deal with some tricky customer problems;
- is resourceful and able to deliver amazing Customer service by phone and in the text;
- has a problem-solving and solution-driven mentality;
- can work both as part of the international team and with limited supervision;
- is a natural multitasker.
An advantage would be:
- Previous experience in travel, hospitality or customer service/ call centre;
- excellent verbal and written communication skills in German / Arabic (at least B2/C1)
In return, we’ll provide:
- Official employment;
- 35.000 rubles fixed monthly salary + 5.000 rubles bonuses after the probation period of 3 months;
- Paid training program;
- Remote position, allowing you to work all around the world from the comfort of your home;
- Full-time (convenient shift schedule: 2-2 with 12-hour shifts (9.00 - 21.00 Moscow time);
- An opportunity to work in a fast-growing travel company with both vertical and horizontal professional growth.
Please note that a successful candidate should be available for 4 weeks of the training program with the schedule: Monday – Friday, 9 AM to 6 PM / 10 AM to 7 PM. The training will be fully paid.
Откликнуться на эту вакансию: B2B Junior Service Team Manager
Предыдущая вакансия:
Вакансия № 11607041 на должность Администратор от компании ФГАУ «ОК «Планерное» в городе (населенном пункте) Москва