от компании (организации): ACTEON в городе (населённом пункте): Москва, Россия
в отрасли экономики "Туризм, гостиницы, рестораны" → "Бронирование"
с заработной платой: по договоренности
Вакансия № 12220224 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Воскресенье, 15 сентября 2024 года.
Дата обновления вакансии № 12220224 на сайте Работа в Москве и Московской области (МО, Подмосковье): Четверг, 14 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 12220224 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
1–3 года
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Sales Agent in Tourism (High-premium and Luxury all-inclusive resort villages)
The Company
The client of Acteon is a company headquartered in France specializing in all-inclusive high-premium holidays around the world. The company owns and operates more than 70 villages located in the most prestigious areas and locations.
The Position
Employment function of Sales Agent in the Agency is the direct sale of tours operator (B2C).
A. Work with the client at the pre-sale service stage:
- work with incoming/outgoing calls/e-mail;
- advising clients with terms of booking tours, terms of contracts and payment for tours, additional services;
- resolution of conflict and non-standard situations related to the booking, payment, check-in of the client to the hotel, as well as in other cases;
- receiving feedback from the customer;
- work with outgoing calls/e-mail (hotels, transport);
- communication with clients in the Chat on the company's website;
- customer acquisition in the office of the Agency (tea, coffee, offer brochures, etc).
B. Booking of the tour:
- calculation of the tour;
- booking a tour in the local booking system, booking tickets, transfers, additional services;
- printing the agreement, voucher, checking of the client's personal data, list and cost of services;
- formation of medical insurance policy for the client;
- organization of signing of the contract by the parties;
- cancellation, change of booking conditions in accordance with the terms of the contract.
C. Maintaining contact with customers to strengthen loyalty:
- customer support during travel;
- contact with the client after the trip;
- discussion of possible options for the next customer vacation;
- invitation to the event organized by the company for clients (by e-mail or by phone);
- receiving feedback from the client after the presentation of the new product;
- informing customers about new services, promotions;
- work with the claims of Clients.
The Candidate
- Higher professional education (education in "Service and Tourism" is an advantage);
- Experience in the tourism or hotel business, or in the sales of a tourism product for at least one year (experience in tourism and hospitality premium B2C segment, as well as knowledge of the product is an advantage).
- Additional education and skills in sales and communication technology are welcome;
- English not lower than "Upper Intermediate" (French as a plus).
Откликнуться на эту вакансию: Sales Agent in Tourism (High-premium and Luxury all-inclusive resort villages)
Предыдущая вакансия:
Вакансия № 12220217 на должность Инженер САУ от компании ООО НПП ПромТех в городе (населенном пункте) Жуковский