от компании (организации): IKEA. Химки в городе (населённом пункте): Химки, Россия
в отрасли экономики "Маркетинг, реклама, PR" → "Исследования рынка"
с заработной платой: по договоренности
Вакансия № 12406452 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Пятница, 25 октября 2024 года.
Дата обновления вакансии № 12406452 на сайте Работа в Москве и Московской области (МО, Подмосковье): Четверг, 14 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 12406452 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Customer & Consumer Insights Leader
ABOUT JOB
To drive creation and sharing of actionable consumer and customer insights to enable better informed strategies, plans and decisions in the local market.
To drive consumer and customer understanding to inform business partners* how to create value for customers and consumers, while delivering growth for the business.
* Marketing
* Selling and Customer
* Marketing, Selling and Customer
ASSIGNMENTS:
- Build recommendations for the C&CI (Consumer & Customer Insights) Manager and other key stakeholders within and outside Commercial based on consumer and customer insights
- Provide relevant consumer and customer insights to the relevant teams to support problem solving
- Champion delivering a seamless, convenient and rewarding end to end shopping experience to maximize conversion and selling more across all channels
- Collect and synthetize consumer, customer, brand data and internal data to contribute with recommendations and to inform decisions
- Adopt and implement global tools, methodologies and solutions, and create new where necessary
- Support a number of Selling and Customer Experience teams as well as stores based by providing relevant insights on the workload division set by the C&CI Manager
- Act as a member of the C&CI team and proactively contribute to C&CI plan/output in order to deliver to the common objectives and goals
- Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)
- Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA
REQUIREMENTS:
- Formal qualifications in computer science/data analytics, business management or equivalent
- Minimum 10 years of experience in consumer and customer insights and data analysis as well as delivering results
- Minimum 5 years of experience in leading and influencing coworkers
- Experience from retail, preferably home furnishing sector
- Experience in planning, driving output and measuring performance
- Proven strong analytical and research skills
- Strong data visualization and presentation skills
- Experience in using quantitative and qualitative research and internal data
- Good knowledge and experience of using various consumer research methodologies
- Good knowledge of store activation, assortment management, pricing and in store communication
WE OFFER:
- Full compliance with Labor Law, official employment;
- Staff discount on IKEA goods for all co-workers;
- Corporate medical insurance;
- Subsidized meal in staff restaurant
- Partial compensation for fitness club
- Partial compensation of children’s summer camps;
- Staff parties and gifts;
- Life insurance;
- Corporate pension program;
- Learning offer for professional growth;
- Unlimited career and development opportunities at IKEA!
Откликнуться на эту вакансию: Customer & Consumer Insights Leader
Предыдущая вакансия:
Вакансия № 12406450 на должность Ведущий архитектор проекта от компании Московское Представительство ООО Ситисинкинг в городе (населенном пункте) Москва