от компании (организации): GE (General Electric Company) в городе (населённом пункте): Москва, Россия
в отрасли экономики "Медицина, фармацевтика" → "Медицинское оборудование"
с заработной платой: по договоренности
Вакансия № 12585208 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Пятница, 6 сентября 2024 года.
Дата обновления вакансии № 12585208 на сайте Работа в Москве и Московской области (МО, Подмосковье): Суббота, 5 октября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 12585208 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Field Service Engineer BioPharma
Role Summary/Purpose
Provide a complete After Sales Support Service to the installed customer base.
Maximize customer satisfaction through smooth installation and minimum instrument downtime.
To promote and develop Service business through delivering high standards and actively seeking opportunities to provide additional services and products.
Essential Responsibilities
- Plan and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties;
- Provide advice on the use and care of instruments to customers, maintaining a high level of technical and customer management skill;
- Maintain on-going communication with other Company staff and ensure adequate liaison with and support for, the Sales team;
- Plan & organize preventive maintenance visits;
- Promptly complete and return relevant paperwork (and electronic evidence) associated with service visits and installations;
- Attend and assist in the organization of training courses, meetings and seminars;
- Provide assistance and advice to Field Service and Regional Service Manager on matters relevant to the Company’s area of business;
- Maintain a positive and collaborative working relationship with other field service staff and the Sales force to ensure the customer needs are understood and met;
- Maintain stocks of use able spares, regularly reviewing the stock to optimize stock holding in keeping with instruments serviced;
- Ensure that tools and test equipment supplied by the Company are maintained in good and fully functional condition;
- Maintain an up-to-date awareness of changes to instruments and the wider aspects of technology;
- Complete allocated jobs in the shortest practical time. Where work cannot be completed retain ownership to see through to completion;
- Seek opportunities to expand the after-sales support business;
- Active selling of Service Agreements and products, seeking opportunities for future business opportunities;
- Comply with Environment, Health and Safety (EHS) Policy, laws, rules and procedures and completes all EHS training within agreed deadlines;
- The role will be 100% customer facing, all tasks can be carried out from the field via the mobile tools provided or subject to sufficient progression may be required to participate in our remote diagnostics/fix program which would typically represent.
Qualifications / Requirements Required:
Откликнуться на эту вакансию: Field Service Engineer BioPharma
Предыдущая вакансия:
Вакансия № 12585171 на должность Менеджер по сопровождению сделок в недвижимости от компании ООО Агентство недвижимости Простор в городе (населенном пункте) Москва