от компании (организации): Mercury в городе (населённом пункте): Москва, Россия
в отрасли экономики "Туризм, гостиницы, рестораны" → "Размещение, обслуживание гостей"
с заработной платой: по договоренности
Вакансия № 1440555 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Понедельник, 21 октября 2024 года.
Дата обновления вакансии № 1440555 на сайте Работа в Москве и Московской области (МО, Подмосковье): Пятница, 15 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 1440555 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
сменный график
Дополнительные сведения о вакансии: Guest Services Agent for Barvikha Hotel & SPA
Prime Objective:
- The employee is responsible for checking–in and checking-out hotel guests in a friendly and caring manner according to the Leading Hotels of the World procedures and standards. At all time, he/she demonstrates a professional and positive image of the hotel as he/she plays a crucial role in the first and last impression the guest will have of the hotel.
Main duties:
- Check in and check out guests, including groups.
- Room assignment according to guests’ special requests.
- Escort guest to the room upon arrival.
- Answer all guest requests and questions in a friendly and caring manner, provides/receives information and takes appropriate actions or refers the matters to the relevant persons to handle.
- Coordinate room status updates with the housekeeping department.
- Keeps updated of all information concerning the hotel services, local places of interest, restaurants, transportation, sport facilities, churches, shopping areas and all relevant information likely to be of guest interest
- Handle message, mail and parcel addressed to our guests and associates.
- Selling and promoting other services of the hotel.
- Making reservations and cancellations if required.
- Maintain the neatness of his/her working area.
Key Competencies:
- Customer service orientation
- Cross cultural sensitivity
- Teamwork / co-operation
- Listening and oral skills
- Enthusiastic and pleasant personality
- Positive way of thinking
- Knowledge of cashier operations (preferably)
- Knowledge of hotel business operations (preferably)
Requirement:
- English language – fluent (written and spoken)
- Professional and immaculate appearance at all times.
- Knowledge of any other language is a plus.
- Relevant experience in HoReCa industry is a plus.
- Last year students or graduates (flexibility in the scheduling is required)
We offer:
Откликнуться на эту вакансию: Guest Services Agent for Barvikha Hotel & SPA
Предыдущая вакансия:
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