от компании (организации): Holiday Inn Seligerskaya в городе (населённом пункте): Москва, Россия
в отрасли экономики "Туризм, гостиницы, рестораны" → "Управление гостиницами"
с заработной платой: по договоренности
Вакансия № 1441359 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Среда, 11 сентября 2024 года.
Дата обновления вакансии № 1441359 на сайте Работа в Москве и Московской области (МО, Подмосковье): Среда, 25 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 1441359 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Cluster HR Manager
At Holiday Inn® Hotels & Resorts our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
Join us as a Cluster HR Manager in Holiday Inn Moscow Vinogradovo & Seligerskaya. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can create programs and events to foster a positive work environment for all employees. Support and administer the employee satisfaction survey in conjunction with Corporate Human Resources. You will design and facilitate effective training and development programs for employees, coach managers to create and maintain a work environment with high morale and productivity. It will be your responsibility to conduct new employee orientation to familiarize employees with Company standards, policies, procedures, rules and other employee programs. You will participate in the preparation of the annual operating budget and financial plans which support the overall objectives of the hotel. Promote teamwork and quality service through daily communication and coordination with other departments.
In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
JOB OVERVIEW:
Oversee Human Resources programmes, including recruiting/employment, compensation, benefits, employee relations, recognition programmes, and training programmes, to ensure policy compliance for hotel team members. Build and promote a positive team culture while ensuring our guests’ experience is unique and brings the brand to life. Coach and counsel General Manager and leadership team on all people-related issues.
DUTIES AND RESPONSIBILITIES:
FINANCIAL RETURNS:
· Assist in the creation of and work within the established Human Resources department budget.
· Monitor staffing and labour standards to manage costs.
· Mitigate financial risks associated with employee relations issues.
· Identify and analyse local compensation and benefits practices to ensure financial competitiveness.
PEOPLE:
· Create programmes to foster teamwork and a positive work environment for all team members (example: all team meetings, team member recognition and celebration events, social committees, health fairs, etc.).
· Educate and train leaders and employees on various topics, including performance management processes, progressive disciplinary processes, and related programmes, to foster productivity and enhance performance.
· Conduct new team member orientation by providing information on hotel or company standards, policies, procedures and team member benefit programmes.
· Ensure that hotel or company hiring standards and governmental regulations are followed in a timely manner for recruiting and selection processes.
· Plan and assign work of the Human Resources staff. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
GUEST EXPERIENCE:
· Recommend and implement guest service strategies that engage colleagues to respond to changing guest needs.
· Stay current on market trends and local changes that impact guest satisfaction.
· Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction.
· Work with department managers to develop initiatives to achieve service behaviour standards and drive continuous improvement in the guest experience.
RESPONSIBLE BUSINESS:
· Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community.
· Ensure compliance with relevant employment laws and hotel or company policies and procedures.
· Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes.
· Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.
· In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation.
·Perform other duties as assigned. May also serve as manager on duty.
QUALIFICATIONS AND REQUIREMENTS:
·Bachelor’s degree / higher education qualification / equivalent plus 4 years of related experience in Human Resources. Some supervisory experience also preferred. Professional HR designation preferred. Ability to maintain confidentiality to the extent possible in all Human Resources-related matters. Must speak fluent English and local language(s). Other languages preferred.
Откликнуться на эту вакансию: Cluster HR Manager
Предыдущая вакансия:
Вакансия № 1441357 на должность Cluster HR manager от компании Holiday Inn Moscow Vinogradovo в городе (населенном пункте) Москва