от компании (организации): Dostavista Global в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Стартапы"
с заработной платой: от 150000 руб.
Вакансия № 15845922 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Среда, 23 октября 2024 года.
Дата обновления вакансии № 15845922 на сайте Работа в Москве и Московской области (МО, Подмосковье): Четверг, 14 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 15845922 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Head of User Experience Research
Dostavista.global is one of the biggest and most technologically advanced players in the global same-day delivery market. We provide unparalleled convenience to businesses and people, all the while creating millions of self-managed courier jobs, and strive to make delivery easier and cheaper than getting out of a house or office.
Currently, we operate in ten countries (Russia, S. Korea, India, Turkey, Brazil, Mexico, Indonesia, Vietnam, Philippines, and Malaysia) and make more than 2 000 000 deliveries monthly. To remain on the forefront of this promising, often surprising yet already highly competitive market of delivery services, each day we have to learn more about our users than we knew yesterday and than our peers understand now.
We are looking for Head of User Experience Research that would help us harness what we already know and are yet to discover about our users and turn this knowledge into a dominant driver for product and business development.
Mission
Your mission as the Head of User Experience Research would be to establish and lead a streamlined process for hypothesis validation & insight discovery that would empower our product and marketing teams in learning our users and designing optimal solutions for their problems.
The position implies high personal engagement in the most critical researches, assistance to our headquarters and country teams in designing, recruiting and conducting routine and small-scale studies, along with self-driven activities to incorporate a globally scalable UX-research approach into company's product development.
Expected outcomes
- Insights that lead to growth of key metrics;
- An all-encompassing user knowledge system that would be accessible to any team;
- An efficient process for prioritizing, designing, and conducting user experience research;
- A system for efficient participation & contribution of country teams to user research;
- A process for internal consultancy & user knowledge sharing;
- A system of UX-metrics that would drive further product development;
- A team of A-level researchers that fully covers the research needs of priority products;
- User-centered culture in all teams.
Requirements
- Be a user-experience evangelist that shares insights and spreads user-centered mindset across the organization;
- Deep expertise in user research methodologies application;
- Strong experience in tight collaboration with product & marketing teams;
- Track record of leading a result-oriented team, and effective prioritization;
- Passionate about mentoring others;
- Excellent storytelling: ability to pack findings into compelling and actionable stories.
Interested? We would love to hear from you.
Most of the R&D team is currently based in Moscow. This position can be based in any one of our offices or remote. At Dostavista, we promote the culture of trust, common sense, self-driven motivation and initiative. We use hierarchy to induce the minimum required order and to ensure information flow. Majority of initiatives are generated bottom-up and managed via universally transparent OKRs. Everybody is within direct reach and welcomes being challenged. We strive to build a fun and challenging environment. At Dostavista, the team comes first.
Откликнуться на эту вакансию: Head of User Experience Research
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