от компании (организации): Farfetch в городе (населённом пункте): Москва, Россия
в отрасли экономики "Продажи, обслуживание клиентов" → "Текстиль, одежда, обувь"
с заработной платой: по договоренности
Вакансия № 15995284 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Воскресенье, 20 октября 2024 года.
Дата обновления вакансии № 15995284 на сайте Работа в Москве и Московской области (МО, Подмосковье): Среда, 13 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 15995284 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Jewellery and Watches Category Expert
Jewellery and Watches category Specialist
About the role:
You will be responsible for cultivating and developing relationships with our most valuable clients to ensure our individual sales and company commercial targets are exceeded, whilst contributing to our growth and ambition to be the number one luxury fashion player. You’ll develop a unique skillset as you engage and drive customer loyalty through a variety of engagement and selling activities in collaboration with functional teams, ensuring a seamless, exceptional luxury shopping experience.
We need someone with strong client development skills, solid commercial acumen and a deep knowledge of luxury jewellery to play an instrumental part in driving the team to achieve their targets. Experience of working with high profile clients in the luxury fashion industry is essential, combined with a capability to develop strategies and action plans.
What you’ll do:
- You’ll develop the Farfetch Private Client base by nurturing existing clients, reactivating lapsed clients, and developing personal relationships with new, high-value prospects, to introduce them to the Farfetch Private Client service.
- You’ll maintain your client relationships to the standards required to enable achievement of personal targets and related KPI’s.
- You’ll create and send personalized communications to your clients, to inform them of new products, designers and other Farfetch news that is relevant to their interests.
- You’ll organize and host client engagement activities (e.g. meals, events, styling appointments, shopping experiences, etc.) within your assigned geographic region.
- You’ll work closely with the Private Client Manager on individual monthly, quarterly and annual planning activities, tracking results against expectations on a weekly and monthly basis, and identifying new business opportunities.
- You’ll support the Customer Service team to resolve Private Client issues when necessary.
- You’ll attend brand events as required to aid business development and act as a Farfetch brand ambassador.
Who you are:
- You are fluent in English and Russian, written and verbal. If you has low English level, be ready to learn it fast.
- You’ll have proven experience in fashion (ideally luxury), with a proven track record of exceeding targets.
- You’ll have deep knowledge of current, international jewellery trends, brands and products, and a passion for styling.
- You’ll be able to understand and interpret analytics into recommendations.
- You’ll be resilient, with a problem solving and solutions-focused attitude, with a logical approach to situations.
- You’ll have a proven ability to engage and build customer relations (clienteling).
- You’ll be an excellent team player but also able to work on own initiative.
- You’ll be comfortable with ambiguity, adopting a flexible approach.
- You’ll be organized and able to meet deadlines.
- You’ll have strong computer literacy and an understanding of the digital world.
If you would like to know more about our company please visit the Farfetch Careers site.
Откликнуться на эту вакансию: Jewellery and Watches Category Expert
Предыдущая вакансия:
Вакансия № 15995281 на должность Управляющий загородной резиденцией / загородным мини отелем от компании АО Группа Компаний Основа в городе (населенном пункте) Зеленоград