от компании (организации): HPI MANAGEMENT SEARCH в городе (населённом пункте): Москва, Россия
в отрасли экономики "Производство, сельское хозяйство" → "Пищевая промышленность"
с заработной платой: от 160000 до 180000 руб.
Вакансия № 16569427 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Четверг, 12 сентября 2024 года.
Дата обновления вакансии № 16569427 на сайте Работа в Москве и Московской области (МО, Подмосковье): Вторник, 24 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 16569427 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
1–3 года
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Service Technician / Service Engineer in Russia (thermoforming)
Our client - a world market leader in design and manufacture of plastic processing machines and tools - entrust us to find a Service Technician in Russia.
Field of Application:
- Packaging Thermoforming machinery and devices producing trays, cups, refrigerator inner and door liners and many more products
- Medical Machinery and devices for the medical and pharmaceutical sector producing infusion bags, blood bags, blood filters, urine catheter products, drainage or urine bags, ostomy bags or bags for biomedical purposes etc.
Job description
The main focus on this job is to carry out the entire after-sales service tasks for the company's machines installed in Russia in a very independent manner, but in close coordination and cooperation with the company's Sales and Service unit in St. Petersburg and with the company's headquarter in Germany.
This job includes the following duties
Customer support:
- Contact person for our Russian customers in regard of After-Sales-Service
- Providing technical customer support via telephone or email
- Clarifying spare part demands based on customer requests
- Prioritizing and planning of customer visits
- Handling of complaints
Field service
- Initiating and providing field service at the customer
- Troubleshooting in case of machine malfunction or brakedown
- Service and repair on the company's machinery at the customer
- Providing technical and technological consulting, support and hints to different stakeholders at the customer on After-Sales
- Service issues Installing upgrades/retrofits on customer machinery
- Providing relocation of the company's machinery for the customer
Commissioning
- Assembling and taking into operation of the company's products at the customer
- Creating of documentation for the assembling of machines (for example taking into operation protocols, electrical acceptances and service reports)
- Training of customers staff during first assembly
- Collaboration very close coordination and cooperation with the company's own Sales and Service unit in St. Petersburg
- Continuous exchange of information/reports with the Service Center at the company's headquarter in Germany
Requirement profile
Proven experience working as a very much self-reliant service technician
Possess a diploma in electrical/electronic engineering or a related field
Very good mechanical basic knowledge and know-how
Good command of English
Extensive knowledge of the mechanical engineering industry and its trends and techniques
Being an excellent and active communicator
Very much self-reliant, reliable and solution-oriented way of working
Willingness to continuously acquire knowledge for new machines and service cases and to share this with the company's service colleagues
Software and programming skills (Siemens S7) - desirable
Framework conditions
Ideally, the center of personal life should be in Moscow or in the immediate vicinity - so that the company's main customer base can be easily reached
All financial conditions will be negotiated with each candidate.
Откликнуться на эту вакансию: Service Technician / Service Engineer in Russia (thermoforming)
Предыдущая вакансия:
Вакансия № 16569423 на должность Видеооператор от компании ООО ЛЕВ МЕДИА в городе (населенном пункте) Москва