от компании (организации): ООО АЛИБАБА.КОМ (РУ) в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Стартапы"
с заработной платой: по договоренности
Вакансия № 17614111 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Понедельник, 16 сентября 2024 года.
Дата обновления вакансии № 17614111 на сайте Работа в Москве и Московской области (МО, Подмосковье): Суббота, 21 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 17614111 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Return & Refunds Product Manager
AliExpress Russia is looking for a Product Manager to run Returns&Refunds and Customer service domain for the local market. Our team is developing solutions to support the local business of AliExpress Russia. We are in pre launch phase with MVP and want to strengthen our Product team to further autonomously guide the domain.
You will be responsible for product development to improve our local Buyer and Seller happiness by:
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Setting vision, analysing and developing initiatives to enhance experience in Returns and Customer service
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Prioritising requests and managing expectations of business team
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Making your development team know what, why and when has to be done
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Coordinating cross-team with other domains
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Being the voice of your team and a single point of contact to other teams
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Collecting and analysing the feedback
We would be happy to get to know you if you can:
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Be a user advocate and ground your decisions based on data
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Be a best friend to your and neighbour development teams while performing results
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Quickly and effectively explore an unfamiliar area or process and optimize it
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Investigate all available options and be the last one to give up
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Split major issues from minor ones
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Have a helicopter view and get into the details of a problem
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Suggest and take a quick strategically right decision
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Get along and get your messages through to diverse people: customer service agents, developers, top managers
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Express your thoughts in English and be receptive to people of different background
Experience that we expect from you:
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Customer facing product development acting as a client or executor
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Cross team project launches
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Familiar with returns, refunds or customer service processes in ecommerce
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Ecom, foodtech, logistics or retail industries
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Ideally cross cultural or remote team management
What we offer:
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Ability to shape the future of one of the biggest ecom player
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Young and professional local engineering team
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Comfortable office in Moscow City
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Competitive salary and performance-based bonuses
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Mac or Windows laptop of your choice
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Corporate medical insurance
Откликнуться на эту вакансию: Return & Refunds Product Manager
Предыдущая вакансия:
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