Вакансия № 18575589 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Вторник, 27 августа 2024 года.
Дата обновления вакансии № 18575589 на сайте Работа в Москве и Московской области (МО, Подмосковье): Суббота, 21 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 18575589 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
The client of Acteon is a European-based global and diversified luxury brand featuring exceptional quality, innovative style. They have been setting the pace for the style in the magnificent jewelry, watches, accessories, fragrances, and leather goods. Their stores are located in the most exclusive shopping areas in the world constantly aiming at maximizing customer delight.
Reporting to the Logistics Manager, she/he is part of the Logistics department and provides logistics expertise and guidance for the company's businesses and customers in Russia.
She/he works very closely with both the Logistics Manager and the Wholesale Manager, to ensure proper order management and client relationship within the assigned scope of responsibility (markets/clients/Channels/Product category), in order to ensure the best service level and customer satisfaction.
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Perform order taking from Russian Business Partners and Repair centers, and registering in the systems (SAP), accurate
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invoicing, respecting order processing rules (e.g. payment conditions, pricing check, delivery date, route, expiry date).
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Manage “manual” inventory allocation on orders on hands, according to replenishment system/procedure.
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Create “manual” delivery based on the replenishment system/procedure,
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Coordinate product shipments for Marketing, PR events and special actions.
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Track open orders and follow-up on their fulfillment within the agreed delivery date, informing the client.
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Analyze blocked orders after the automatic Credit Check, contacting agents, F&A, or Corporate Credit Risk to facilitate checks and resolutions to unblock orders/deliveries.
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Track orders blocked due to credit reasons and prepare relevant reporting to submit to the manager.
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Monitor credit limit and advice wholesales agent of possible needs to review the limit
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Reply to inquiries from wholesale clients/agents and intercompany customers (e.g. stock availability, expected delivery date/order status, marketing information, launch date) collecting information from relevant departments.
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Track customer interactions, transactions, inquiries, comments, complaints and actions taken.
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Collaborate with F&A for managing customers' accounts.
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Manage and track in the system Reverse Logistics requests from clients, collecting information from relevant departments and providing feedback (return requests for quality/damages/commercial reasons).
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Provide accurate and clear reporting on Open Orders, Backorders, Returns, invoicing, shipments.
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Manage relations with shipping agent, according to shipping rules and customs duties.
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Manage Sales Orders from Third party and stores, from order input and scheduling, to final delivery to clients.
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Promptly answer client’s request on product availability enquiries and process return requests
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Coordinate deliveries from Logistic platform according to Distribution Planning allocations and Global Merchandising Grid
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Closely work with Central Customer Service and Distribution Planning to highlight local demand needs and agree shipping priorities
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Update/maintain Customer and Product Master data in the system (1C)
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Produce periodic reporting on Sales and Billing, order status, etc. to support decision making process.
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Provide support on Credit Management process for the related clients, providing quantitative information and cooperating with local Credit Risk manager, with respect of Global Credit Risk management procedure
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Ensure 100% compliance during internal/external audit, keeping record of all visits.
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Propose initiatives to increase process efficiency and effectiveness, to improve service level.
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Management of “Clients Mail Box”: reply in an adapted manner to inquiries received from customers, end users and prospects in liaison with the related company's Department.
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On time implementation and follow up of Marking Project for the whole range of the company's products under the supervision of Logistic Manager: uploading QR codes of products into the system, tracking and reflection all transfers of marked products in the systems and reporting to the required State Authorities.
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Cross-functional coordination of after sales activities between Logistics, Accounting & Service team.
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Take orders of parts, components, tools from the Repair centers
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Invoicing, payments and delivery of parts, components, tools to Repair Centers
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Management of the small ‘buffer stock’ of part & components
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Manage/perform product internal movements (Spare parts, consignment, buyback/return) and register pertinent data in the system.
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Perform periodic stock taking and manage pertinent data in the system, handling inventory discrepancies between physical and financial values according to F&A procedures and indications.
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Maintain inventory control records, and provide solutions to improve efficiency and accuracy.
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Ensure proper product handling and integrity respecting Security and F&A procedures in all logistics process phases.
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Back up of logistic manager when necessary