от компании (организации): Novakid Inc в городе (населённом пункте): Москва, Россия
в отрасли экономики "Высший и средний менеджмент" → "Информационные технологии, Интернет, мультимедиа"
с заработной платой: по договоренности
Вакансия № 21394008 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Четверг, 10 октября 2024 года.
Дата обновления вакансии № 21394008 на сайте Работа в Москве и Московской области (МО, Подмосковье): Пятница, 15 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 21394008 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
не требуется
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Regional Operations Director (Western Europe)
NovaKid invites a Regional Operations Director to join our team at Novakidschool.com, the #1 online English school for kids in Europe. Our customers come from more than 35 countries all over the world. We have 55K+ students and 2K+ teachers. Our international team is proud of 300+ developers / support managers and marketing gurus. Novakid is showing 5x annual growth.
Responsibilities:
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Plans, directs, and coordinates sales and customer-support activities in a group of regions
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Monitors business metrics: purchases, conversion, retention, NPS, Customer Satisfaction and many others.
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Interacts with different departments: engineering and software development team (sets, monitors and accepts tasks assigned), marketing department (coordinates marketing campaigns/bloggers/traffic adjustment).
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Supports, develops and automates all processes in regions: email-marketing tools, whatsapp-bots, etc.
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Monitors, assesses and leads the work of customer service and sales, participates in hiring (interviews and selection), shares expertise and helps subordinates.
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Conducts an analysis of the operational activities for the implementation of assigned tasks
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Works hand-in-hand with founders/executives in order to develop and implement new plans/ideas and gives feedback on how regions function on a regular basis.
Requirements:
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Strong process development and proved B2C sales and/or support background in leading position (5 years+) in an international company - be ready to demonstrate cases;
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Working in an international environment connected with kids education/e-learning/books/gaming/digital/etc.
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Experience in working with a remote team
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Fluent spoken and written English at least C1; other EU-language is a plus.
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Black belt in Excel/Google sheets - love to work with figures;
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Extremely details attentive
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Ability to work as part of a team
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Great analytical and communication skills
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Excellent leadership and time management skills
We offer:
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Opportunity to be a part of the fast-growing company with world-class investors and global scale;
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Full-time work (aprx 40 hours per week)
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Work where you live - this is a 100% remote role (can use co-working or company offices if you need);
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A world-class team of professionals;
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A chance to build a product that improves future of millions of children across the globe;
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Great compensation package with high upside stock options
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Compensation is negotiable
Откликнуться на эту вакансию: Regional Operations Director (Western Europe)
Предыдущая вакансия:
Вакансия № 21394001 на должность Руководитель отдела IT от компании Диалог-Конверсия в городе (населенном пункте) Москва