от компании (организации): ManyChat в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Стартапы"
с заработной платой: по договоренности
Вакансия № 21428720 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Вторник, 12 ноября 2024 года.
Дата обновления вакансии № 21428720 на сайте Работа в Москве и Московской области (МО, Подмосковье): Среда, 13 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 21428720 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
1–3 года
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Customer Service Agent (night shift / 19PM-3AM UTC+3)
ManyChat is a platform that helps businesses all over the world to interact with their users. We're creating the tool that enables a business to bypass slow and ineffective channels of communication and interact with millions of clients in real-time.
We face ambitious goals and tasks until now our product was focused on Facebook Messenger, SMS, and E-mail marketing, and currently, we're entering new communication channels - for now, it's Instagram and WhatsApp.
We’re building a big and truly complicated technological history, but the foundation of our philosophy is great people.
The main foundations of working in ManyChat are fast decision-making, an easygoing atmosphere, and the ability to see our actions paying off. We want to replace bureaucracy with transparent communications, and management – with freedom of implementation and responsible behavior.
Who are we looking for?
Each day we get up to make the best product this industry has to offer while getting through constant pressure and our clients’ queries that get more and more complicated.
Our technical support team is currently expanding and we’re ready to take in new like-minders. We need people who can handle a high load of customers requests and find unusual solutions to the usual problems. While working with us from any part of the world, you’ll always be in touch with the team based in Moscow.
What we expect from you:
- working hours covering Moscow nighttime (from 07:00 PM to 03:00 AM UTC+3);
- over 1 year of experience of working in support service, in live chat/ticketing systems;
- high level of self-management and responsibility;
- great written and spoken English (Advanced level and above) - you will be communicating with English-speaking users. You’ll also need to speak English for participating in cross-team meetings;
- the ability and aspiration to learn new things quickly;
- the ability to find answers to questions using search systems;
- great knowledge of operating systems (Windows, macOS, etc);
- the ability and willingness to work in a team;
- understanding the foundations of how software is developed;
- ability to stay calm under pressure.
We offer you:
- Remote work. You can work from any part of the world.
- The skyrocketing international project. We are loved by the best digital marketing experts of America and Europe, we are talked about at the largest industrial conferences, we are being mentioned in the learning courses, multiple marketing agencies are being created worldwide based on our core principles.
- The ability to grow “limitlessly”. The market we’re working in is growing every day. This is your chance to join a strong skyrocketing team and satisfy your strongest ambitions. And you don’t have to become a manager to achieve that. This is the chance to live through an interesting production story.
- 5/2 working schedule with one day off on a weekday and one working day on a weekend.
- Startup in the best sense of this word. No corporate ambitions and hierarchy, fiery eyes, united team, and working for the result.
- Not a startup in the best sense. Official employment and salary, participation in conferences, business trips to the USA (our business team is based in San Francisco), and opportunity to get the company’s option.
Additional instructions:
We would be most grateful (and attentive) if you send us a brief covering letter and agree to complete a small test assignment.
See you onboard!
Откликнуться на эту вакансию: Customer Service Agent (night shift / 19PM-3AM UTC+3)
Предыдущая вакансия:
Вакансия № 21428715 на должность Менеджер ресторана от компании ООО Респект в городе (населенном пункте) Москва