от компании (организации): ЦУМ, IT в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Телекоммуникации"
с заработной платой: по договоренности
Вакансия № 22024717 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Вторник, 20 августа 2024 года.
Дата обновления вакансии № 22024717 на сайте Работа в Москве и Московской области (МО, Подмосковье): Пятница, 27 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 22024717 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
1–3 года
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Junior Specialist of Customer Support Team
Welcome to the TSUM.ru team!
TSUM is one of the largest department stores in the world, offering a wide range of luxury goods. From the first days TSUM declared itself as an innovator in the field of trade, and keeps this status to the present day. Continuing centuries-old traditions TSUM itself is today a bright name in the fashion world, where more than 5000 experts of fashion industry work.
AS A CUSTOMER SUPPORT SPECIALIST, YOU WILL BE RESPONSIBLE FOR:
- Supporting customers through multiple communication channels including phone, email, social media, trigger surveys;
- Work with related departments to better provide service and solutions to the customer;
- Providing luxurious service and exemplary levels of customer service;
- To be an Ambassador of tsum.ru for both our clients and partners;
ideal candidate:
- Has experience in luxury customer service, preferably in a contact center/claims department for customer service;
- Has strong oral and written communication skills either in Russian and English or in Russian and Arabic language (B2-C1 level is required);
- Has confident knowledge of regulatory documents for handling claims and complaints, has experience working with the Consumer Protection Law of the Russian Federation;
- Is self-assured and ready to communicate with the client face-to-face.
TO BE PART OF TSUM TEAM IS:
- To work in a professional team of the largest Department Store in Russia – the trading house TSUM;
- To have official employment, benefits and compensation in accordance with labor legislation (paid vacation/sick leave);
- To have a work schedule 5/2;
- To have a VHI policy;
- To have access to our Corporate Library;
- To participate in loyalty programs with company partners (cafes and restaurants, sports and fitness, leisure and travel, beauty salons, floristry and d?cor, other useful services).
Откликнуться на эту вакансию: Junior Specialist of Customer Support Team
Предыдущая вакансия:
Вакансия № 22024713 на должность Помощник руководителя от компании НИТУ МИСиС в городе (населенном пункте) Москва