от компании (организации): ООО Селкрафт в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Телекоммуникации"
с заработной платой: от 70000 руб.
Вакансия № 3197299 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Пятница, 18 октября 2024 года.
Дата обновления вакансии № 3197299 на сайте Работа в Москве и Московской области (МО, Подмосковье): Среда, 13 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 3197299 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Systems Engineer/Инженер
Обязанности работника на вакансии: Systems Engineer/Инженер
- Responds to customer inquiries on the telephone or via fax or email.
- Provides after-hours support
- Travels to customer sites, as necessary, to provide direct product technical support.
- Handles customer problems that appear to rise from the use of the product. Initiates requests for replacing defective components and tracks their status through delivery to the customer.
- Communicates with the customer to help them understand how to use the product properly. Provides customers with periodic ongoing maintenance support, software upgrades, etc. as required.
- Completes, maintains and processes pertinent paperwork and records to track customer reported problems, enhancements and defective components.
- Confers with management, staff, customers or Technical Support staff to determine customer response priorities.
- Provides input for technical documentation, in written or oral form, including procedures, examples and technical descriptions.
- Researches and studies subject matter, and participates in meetings, seminars, or training sessions to obtain a greater understanding of products and applications.
- Participates in the testing of new product releases as directed by supervisor.
- Assists in the training of junior members of the Technical Support Department.
- Work closely as part of a team or also independently.
- Take ownership of issues and escalate as necessary to drive to conclusion
- Communicates with product management, programmers and technical documentation regarding software bugs and follows-up to ensure fixes are made and supplied to the customer.
- Take part of engineering and professional service duties, for specified type of the software changes execute and commit required SW modifications
- Develop and maintain specified SW tools / solutions to improve product usability and supportability
- Engineering support for the projects implementation, installation and commissioning;
- Creation, control and verification of technical documentation, technical requirements, proposals, specifications, assistance in preparation of commercial offers.
- Preparation of technical proposals and tender documentation.
Требования к работнику на вакансии: Systems Engineer/Инженер
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Knowledge of LINUX and UNIX operating systems on admin level
- Knowledge of ORACLE /SQL,
- Must be able and willing to travel up to 50% (depends on customer supported). Able to obtain passports and VISAs. Must be credit worthy to be able to travel as job requires. Must have clear oral and written communications skills. Must speak and write English.
- Knowledge of telecommunication protocols and networks SS7, GSM, GPRS, UMTS, VoIP, LTE, IMS
- Knowledge of XML
- Scripting / Programming skills , mainly following are required
- PERL & PYTHON
- Ruby programming language
- GIT source code management
- Bash, AWK, Sed
- minimum five to nine years related experience and/or training; or equivalent combination of education and experience.
Условия труда для работника на вакансии: Systems Engineer/Инженер
- Salary rate will be negotiated individuallly based on applicant's knowledge and experience (might be significatly increased).
Откликнуться на эту вакансию: Systems Engineer/Инженер
Предыдущая вакансия:
Вакансия № 3197297 на должность Прораб от компании JCat.ru в городе (населенном пункте) Клин