от компании (организации): Deloitte в городе (населённом пункте): Москва, Россия
в отрасли экономики "Туризм, гостиницы, рестораны" → "Управление гостиницами"
с заработной платой: по договоренности
Вакансия № 4644562 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Суббота, 21 сентября 2024 года.
Дата обновления вакансии № 4644562 на сайте Работа в Москве и Московской области (МО, Подмосковье): Пятница, 27 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 4644562 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Luxury Hotel Consultant – Sustainability Services – Risk Advisory Department
Deloitte is seeking a Luxury Hotel Consultant to join the Sustainability Services within Risk Advisory Department at the Moscow office.
If a path doesn’t exist, create your own.
Deloitte is one of the leading international professional services firms that offers audit, consulting, corporate finance, enterprise risk, and tax and legal services. Deloitte is represented in six of Russia's largest cities, including Moscow, Saint Petersburg, Ufa, Ekaterinburg, Novosibirsk and Yuzhno-Sakhalinsk, where over 2100 of our specialists are employed.
Our vision and strategy, developed in collaboration with leadership and member firm partners from around the world, focuses on working together As One across geographic, functional, and business borders to deliver excellence in all of the services provided by the member firms.
Deloitte's Risk Advisory Department is a leading provider of internal control, internal audit and risk management in the CIS, with over 110 dedicated professionals across 14 offices, serving clients in the CIS and abroad.
As part of this team, you will work with high-profile clients, including owner-managed businesses, multinationals and public companies in a variety of industry sectors. You will have the opportunity and support to take on responsibility at an early stage, making a real contribution from day one.
The Consultant at “LRA by Deloitte” is a field-based position that is responsible for leading quality-assurance examinations for various brand assurance programs, primarily hotels.
We are seeking motivated, ambitious individuals who are looking to travel and work independently. The Consultant must have excellent judgment and analytical abilities, be well-spoken, and be able to lead discussions with clients on business priorities in a friendly, helpful, and professional manner. The Consultant will develop and deliver important summary presentations of evaluation findings to key client executives. In carrying out his/her duties, the Consultant will be expected to regularly exercise discretion and independent judgment. The business of LRA by Deloitte is to offer clients information and feedback regarding their customers’ experience. The Consultant is responsible for developing and providing this high level advice and these recommendations to clients.
The Consultant will report to the assigned Senior Consultant and Operations Manager. Goals and objectives must be aligned with LRA by Deloitte’s core values: courtesy, professionalism, responsiveness and a devotion to client satisfaction.
The role will involve:
- Exercising high level of judgment in evaluating clients’ business operations and services, determining and recommending areas of improvement, and determining how to best communicate findings and recommendations.
- Utilizing experience in the hospitality industry to serve as a quality consultant for clients. Developing and delivering meaningful and accurate summary presentations of each evaluation finding to key property/location level executives. The Consultant must interact with property/location management to review assessment data and independently recommend strategies and suggestions for improvement.
- Representing the firm in important client meetings and interactions. Contributing to building strong client relationships through interactions with clients’ personnel in a professional manner and demonstrating industry and functional knowledge.
- Providing important quality-assurance information to clients, and using discretion to determine areas where the quality of the clients’ business operations can be improved.
Requirements:
- Minimum of two to five years of hospitality, tourism, retail or other customer service experience
- Ability to analyze and synthesize data
- Proficiency in all current Microsoft Office programs and technology, including, but not limited to: iPad/tablet/notebook functionality
- Excellent communication skills (written and verbal, in English) with strong analytic and presentation abilities
- Ability to work independently and without direct supervision while adhering to strict deadlines
- Must be well-spoken, knowledgeable and able to develop and present examination results in a friendly, empathetic and helpful manner
- Must be a skillful and fluid communicator, possessing the flexibility to communicate effectively with each client representative in the style and manner that he or she prefers
- Ability to exercise discretion and independent judgment by using industry knowledge and fully comprehending clients’ business models and needs
- Must be prepared to travel extensively throughout any region required by the client (100%, 52 weeks per year)
Preferred Qualifications:
- Management experience within a customer service field
- Experience in the hospitality, tourism industry or BA/BS degree in hospitality or business-related fields
Location: 100% field-based travel
Corporate citizenship
At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live by our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society, and make an impact that matters.
Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organisation that is held up as a role model in terms of quality, integrity, and positive change.
At Deloitte we are completely committed to attracting and retaining professional and ambitious talent and as such we are absolutely dedicated to investing in and helping our people to excel. The fact is we believe building strong relationships with our people is as important to the success of our business as building strong relationships with clients.
We are flexible in our approach and are committed to changing, adapting and improving both internally and with regard to the services we offer our clients. As a result, we look for candidates who are not only skilled professionals in their field, but who can also partner with us - candidates who are able to adapt, change and drive this exciting improvement forward with us. We are dedicated to giving you all the tools available to fulfil your potential and we are able to offer you our 100 percent commitment as your career partner for the journey.
Our strategy and our aspiration is to be the undisputed leader in professional services. One of Deloitte’s key business leadership priorities is to attain a globally uniform level of quality in each of our core services. Development of the Talent Standards is a global initiative which aims to define and activate a consistent standard for talent around the world for each of our global core services and service lines, and across all of our Member Firms. Please follow the link to learn more about the Global Talent Standards.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.
Please note that you will be asked to provide your passport details in order to complete the application process.
Откликнуться на эту вакансию: Luxury Hotel Consultant – Sustainability Services – Risk Advisory Department
Предыдущая вакансия:
Вакансия № 4644557 на должность Управляющий отелем от компании ООО Мята Lounge в городе (населенном пункте) Москва