от компании (организации): Richemont в городе (населённом пункте): Москва, Россия
в отрасли экономики "Продажи, обслуживание клиентов" → "Управление продажами"
с заработной платой: по договоренности
Вакансия № 7853371 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Среда, 13 ноября 2024 года.
Дата обновления вакансии № 7853371 на сайте Работа в Москве и Московской области (МО, Подмосковье): Пятница, 15 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 7853371 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
1–3 года
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: CRM Coordinator Russia, CIS & Ukraine
Richemont (a Switzerland-based luxury goods holding company) owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories.
In Russia Richemont is presented by 11 Brands: A. Lange & S?hne, Baume & Mercier, Cartier, IWC Schaffhausen, Jaeger-LeCoultre, Montblanc, Officine Panerai, Piaget, Roger Dubuis, Vacheron Constantin and Van Cleef & Arpels.
We are looking for CRM Coordinator Russia, CIS & Ukraine in Cartier.
KEY RESPONSIBILITIES:
- CRM OPERATIONS & PROGRAMMES; DATABASE MANAGEMENT
- To coordinate CRM Action plans, Clientele and Recruitment programmes support their effective implementation within the Retail Network:
- CRM tools management (opportunity lists, mailers, e-mailings, contact lists, social messages, welcome and post-purchase programs) with further reporting
- Monitoring the CRM operations through regular ROI analysis; guest management analysis
- Ensuring the implementation of digital Clientele programmes (CLIENTELA)
- Leading local GOAL program in Internal and External boutiques (to develop and increase clients’ loyalty)
- Preparing analysis for Retail, Marketing or other departments upon request
- Organizing of VIP client treatments options calendar
- Strong collaboration with the Clients Relation Center
- Client Data project active participation (quality, quantity, training for boutiques)
- Developing Client knowledge through database screening in line with international guidelines
- Contribution in Client Marketing projects
- Active participation in launches, boutiques openings and other projects
2. REPORTINGS
- To support sales through KPIs follow up and targeted clients lists for Boutiques
- To ensure and to follow up monthly and punctual KPIs reporting (CDB fill in rate, GOAL, E-CRM report, dashboards)
- Preparing opportunity contact lists for Boutiques
- Managing CRM KPIs follow up
YOUR PROFILE
- Higher education, economics/social studies preferably
- Experience in CRM development or in Retail 1-2 years as a plus
- Strong self-motivation
- Excellent project management and planning skills
- Ability to communicate effectively and collaborate with cross-functions
- Strong agility and learning capability
- Focused, target-oriented with a high attention to detail
- Ability to multi-task and work in a fast pace environment
- Advanced knowledge of MS Office (Word, Excel & PowerPoint))
- Fluent English as a must
Откликнуться на эту вакансию: CRM Coordinator Russia, CIS & Ukraine
Предыдущая вакансия:
Вакансия № 7853364 на должность Продавец-консультант/продавец-кассир от компании Билайн: Офисы продаж в городе (населенном пункте) Москва