Sales Support –
o To support and coordinate sales and marketing activities to ensure of sales target achievement.
o To be responsible for handling customers’ or distributors’ requests to ensure of customer satisfaction and further exceed customer satisfaction.
o Accurately and timely provide most updated management reports to sales people, distributors and other authorized colleagues.
o Work with Distributors to assist the inventory management.
o Monitor and assist with all distributor administrative activities.
o To assist with day to day order transactions and other incoming phone calls.
o Russian language support for daily operation.
o To assist leads management.·
Office Administration - o To be responsible for office accounting system maintenance, including A/R, A/P, cash management and related bookkeeping. Be the contact window with CPA firm, MRU and MHQ accounting department.
o To be responsible for office administrative management, including office rental process/payment, office supplies, environment maintenance, asset management for its best condition.
o Travel arrangement and management for visitors, such as: candidates for interview, distributors and colleagues from Moxa headquarters or other region.
o To be responsible for HR workflow maintenance, including recruiting process arrangement, arrange and coordinate new employee reporting procedure and orientation program. Be the contact window with local labor bureaus and MHQ HR Division.
o Other logistics support on office administration and HR general affairs
o Accountable of documentation management including application, filing, translation from Russian to English and vice versa.
o To be responsible for phone reception to support functionality of business operation.