от компании (организации): Vivid Money в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Аналитик"
с заработной платой: по договоренности
Вакансия № 16173299 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Вторник, 29 октября 2024 года.
Дата обновления вакансии № 16173299 на сайте Работа в Москве и Московской области (МО, Подмосковье): Понедельник, 11 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 16173299 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
1–3 года
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Data Analyst
Vivid — finances have never been so simple and convenient. Our goal is to make the best application and the coolest customer service that you will definitely want to share with your loved ones.
We set up all our products from scratch and building up the entire infrastructure - without outdated systems, without inherited dependencies from other products, without the old code and without processes that "work like this because this has always been the case".
We are looking for a candidate in the Customer Care team who is ready to solve various tasks of data analytics, present the results of his work in an accessible form for a quick understanding, and also work closely with the BI and Data Operations team: draw up the requirements and desires of the business for data and reporting in the form of specific technical tasks, which implies an excellent understanding of internal business processes. Our goal is to create an incredible proactive support with understanding customer’s needs before he’s asking us.
As part of our team, you will:
- Set up operational reporting (including real-time dashboards).
- Create dashboards and top-level metrics on customer request reasons and help in setting up the classification.
- Analyze of features developed by the team: do they work well? How it can be improved?
- Make researches in customer’s behavior to understand the reasons of bad experience.
- Influence product teams to implement new features or improve existing to build a perfect customer experience.
- Conduct satisfaction surveys and collecting results.
We'll be happy to have you on our team if you:
- Have experience with SQL.
- Are able to quickly assemble a working model in Excel, conduct analytical work, assemble a control panel or presentation.
- Know probability theory and mathematical statistics.
- Are ready to communicate with business and BI teams, also to initiate this communication, to monitor the implementation of tasks.
- English is necessary.
Our offer:
- Work in a brand new office in Moscow (Dinamo). Remote work is possible.
- Opportunity to participate in the creation of a new and innovative company.
- Great working atmosphere in a motivated and dynamic team.
- Individual opportunities for career growth and immediate starting possibilities.
Benefits:
- Competitive salary and bonuses.
- Flexible workload.
- Free Lunch and fruits.
- Healthcare benefits.
- Sport.
- Language courses.
- Lifelong Learning.
Откликнуться на эту вакансию: Data Analyst
Предыдущая вакансия:
Вакансия № 16173296 на должность Аналитик данных (AppCalls) от компании Авито в городе (населенном пункте) Москва