от компании (организации): Binance в городе (населённом пункте): Москва, Россия
в отрасли экономики "Административный персонал" → "Последовательный перевод"
с заработной платой: от 700 до 1500 USD
Вакансия № 23121812 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Воскресенье, 4 августа 2024 года.
Дата обновления вакансии № 23121812 на сайте Работа в Москве и Московской области (МО, Подмосковье): Воскресенье, 29 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 23121812 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
1–3 года
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Customer Support Representative (Russian/English)
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is via ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in Russian & English, applicants need to speak both languages.
Responsibilities:
- Handle 7*12H high volume live chat and other online tools
- Provide accurate, valid and comprehensive information.
- Follow communication procedures, guidelines, and policies.
- Support other business units with customer liaison, accurately document customer requests
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Go the extra mile to engage customers
Requirements:
- College degree or above
- Fluent Russian language, and advanced English speaker
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding new graduates are also welcomed to apply.
- High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit.
- Ability to work under pressure, strong communication skills and exceed beyond expectation.
- Passionate for customer service industry and can accept to work under different work shifts.
- Positive about the crypto industry.
Conditions:
- Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
- Fast moving, challenging and unique business problems
- International work environment and flat organization
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers mid-career
- Competitive salary
- Flexible working hours, Casual work attire
Откликнуться на эту вакансию: Customer Support Representative (Russian/English)
Предыдущая вакансия:
Вакансия № 23121804 на должность Инструктор по танцам от компании ООО Фитнес Парк в городе (населенном пункте) Красногорск