от компании (организации): HRS в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Поддержка, helpdesk"
с заработной платой: по договоренности
Вакансия № 25341584 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Понедельник, 8 апреля 2024 года.
Дата обновления вакансии № 25341584 на сайте Работа в Москве и Московской области (МО, Подмосковье): Суббота, 27 апреля 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 25341584 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
не требуется
Тип занятости:
полная занятость
График работы:
удаленная работа
Дополнительные сведения о вакансии: IT Service Delivery Specialist
IT Service Delivery Specialist, Moscow office//Remote
HRS Hotel Restaurant Systems is Russian company with an excellent reputation for service. With a team of experts ready to support you 24/7, HRS is a leading supplier of IT solutions for the hospitality industry.
We offer a wide range of innovative solutions, including Property Management, POS, Spa & Guest Activities, Business Analytics, Payment Gateway, Mobile Applications, Channel Manager, Online Distribution Services, Finance and HR Systems, Passport Scanning & Recognition, plus much more.
About the role
You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across Russia. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
- IT background preferrable.
- Open minded, eager to learn new knowledge in inventory management and IT.
- Communicative, ready to travel
What you will be doing
- Software installation (Spa and hospitality industry) across Russia
- Provide telephonic / remote / onsite support for IT products, QA skills advantageous.
- Ensure accurate and timely updates of logged support issues on the in-house call logging system.
- Research and test problems to confirm, isolate and identify root cause and propose/document resolutions/future mitigation
- Assist with the occasional implementation, testing and writing of documentation
- Test and troubleshoot new versions prior to release.
- Prioritize numerous issues of varying severity & service levels and deal with them
- accordingly.
- Log and manage support cases with 3rd parties.
Language requirements:
- English, both written and spoken, B1-C1 level
What we offer you
- Multinational enthusiastic environment;
- Medical insurance (Dentist incl.);
- Motivating remuneration package;
- Wide opportunities for professional growth within our fast-growing company;
- Comfortable office at the center of Moscow; remote work during the period of contingency
- Remote/flexible working.
Откликнуться на эту вакансию: IT Service Delivery Specialist
Предыдущая вакансия:
Вакансия № 25341583 на должность Начальник геодезической службы от компании ООО Дорожно-Транспортная Компания Ямал в городе (населенном пункте) Москва