от компании (организации): Brainpower CIS в городе (населённом пункте): Москва, Россия
в отрасли экономики "Высший и средний менеджмент" → "Управление персоналом, тренинги"
с заработной платой: по договоренности
Вакансия № 3500661 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Четверг, 10 октября 2024 года.
Дата обновления вакансии № 3500661 на сайте Работа в Москве и Московской области (МО, Подмосковье): Среда, 13 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 3500661 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
более 6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Direct Sales Director
Direct Sales Director
Requirements:
- Operational Director of the travel-boutique (9 people under supervision)
- Direct Department reorganization to gain in speed and quality by accurate tasks split between in-house and outsource staff – sales & customer care - in all touch points & at all customer path stages
- Guarantee best in class service level in all touch points (calls, e-mails, FtF, chat) & ensure customer’s satisfaction. Provide constant trainings to the team to grow expertise and soft skills development.
- Conduct constant trainings to enhance team’s sales skills – sales technics, product knowledge, sales diversification, upsell, Exclusive collection etc.
- New sales tools / software implementation and team’s coaching to achieve higher efficiency
- Develop partnerships with companies organizing thematic tours (fitness, tennis, schools, social communities, etc.) to boost Direct sales in Moscow. Increase partner’s number, destination’s diversification to meet sales targets and strategic needs for diversification and filling shoulder seasons.
- Enrich customer experience and consideration at CMV (gifts, events for loyal customers, premises decoration, marketing questionnaires etc.) for customer’s satisfaction and loyalty as well as for the Direct business strengthening in Moscow
- Deal with conflict / crisis situation to guarantee customer’s satisfaction & safety, use constructive feedback for further improvements and team’s coaching
- Guarantee all trade materials placed in travel boutique are up to date
- Develop a high performing commercial team with a strong care and ‘YES’ attitude mindset and drive; Lead by example and encourage Excellence, Initiative, Collaboration and Empowerment; Develop collective spirit within Direct Department Team
Languages
Russian – Native language
English – Fluent
French – As an advantage
Core skills
- Sound experience in hospitality, travel or concierge industry;
- Excellent presentation skills;
- High communication level with all audience types – external / internal customers and partners;
- B2C sales organization experience in premium segment;
- Ability to see the big picture and take ownership of the company’s strategy;
- Entrepreneurial mindset;
- Team’s management (coaching & training, development & engagement);
- Ability to unleash direct reports potential – sales and soft skills, decisions making, developing leadership qualities;
- Business processes description, implementation & optimization;
- Software knowledge: MS Office, Avaya
- Attractive compensation package
Full Time Position; Donwtown Moscow
Откликнуться на эту вакансию: Direct Sales Director
Предыдущая вакансия:
Вакансия № 3500656 на должность Мастер-приемщик от компании ЗАО Завод автомобильного оборудования в городе (населенном пункте) Одинцово