от компании (организации): 5CA в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Поддержка, helpdesk"
с заработной платой: по договоренности
Вакансия № 440734 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Суббота, 10 августа 2024 года.
Дата обновления вакансии № 440734 на сайте Работа в Москве и Московской области (МО, Подмосковье): Воскресенье, 22 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 440734 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
не требуется
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Gaming Technical Support Specialist
Work in Buenos Aires: Gaming Technical Support
If you are a true gamer who wants to explore the World, keep on reading. You’re about to discover your dream job.
Why? Because one of our projects based in Buenos Aires, Argentina is currently looking for a Game Master who fluent in Russian to be part of its support team for a MMO videogame with over 500.000 active users worldwide.
This position will be dealing with passionate players who demand high-quality Customer Support and will need to demonstrate excellent organizational and prioritization skills as well as strong verbal and written communication skills. The position not only involves dealing with administrative issues, but also acts as a moderator within the game itself, covering issues of all sorts that go from billing to gameplay-related questions and investigating issues that need to be addressed within the game itself.
So, what is it like to work in Buenos Aires?
First of all, there you will meet fellow gamer Russian colleagues. Many who are gamers that came from Reddit.
But that’s not all: you will have colleagues from other parts of the world. The vibes around this team is really awesome: they order ice cream and pizzas on their break from “Pedidos Ya”, they plan barbecues on the weekends and they go out for drinks together.
Requirements:
- Predisposition to work during weekends and night shifts. Though this position’s schedule has not been defined yet, our team works 24/7 all year long and there’s a wide range of shifts available.
- Commitment, a strong work ethic and enthusiasm to join a team of gaming experts focused on providing first-class customer support.
- Proficiency in English. All candidates will be tested on their language skills both for Russian and English regardless of their profile and background.
- We expect you to be an expert in gaming. All candidates will be tested on their knowledge and we will only consider people who have a broad experience in gaming. We firmly believe that the best support gamers can expect can only be provided by other gamers and this is widely reflected in our company’s culture and mission.
- All additional languages spoken by a candidate at a C1 level will be considered a big plus.
Main tasks:
You will be providing customer support via game interface, e-mail, social media and other channels while adhering to high standards of quality and ethics. Our service does NOT include phone conversations: all support is via e-mail, social media or chat interface.
You will also be using your awesome language skills to create and/or translate articles for internal distribution.
What we offer:
(and pay attention on that one, because it’s really good)
- Tickets to Buenos Aires with the first month of accommodation covered by the company.
- A registered, indefinite position within the standards of Argentinian law.
- Immigration assistance provided by 5CA
- Pension benefits
- Full health insurance
- Paid vacations
Without mentioning that you will be in a professional, multicultural and diverse working environment with people from all over the globe, where you can use and develop your language and technical skills, be social and meet a lot of new people from different cultures. In other words: you will work with awesome people.
Откликнуться на эту вакансию: Gaming Technical Support Specialist
Предыдущая вакансия:
Вакансия № 440733 на должность СММ-менеджер от компании ООО RGK Group в городе (населенном пункте) Москва