от компании (организации): Инженико в городе (населённом пункте): Москва, Россия
в отрасли экономики "Банки, инвестиции, лизинг" → "Пластиковые карты"
с заработной платой: по договоренности
Вакансия № 5281976 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Пятница, 23 августа 2024 года.
Дата обновления вакансии № 5281976 на сайте Работа в Москве и Московской области (МО, Подмосковье): Понедельник, 23 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 5281976 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
более 6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Services sales and business development Lead
Responsibilities:
- Establishes and maintains relationships with customers and internally at Ingenico RCISM and EMEA, in particular with the Sales, Operations and R&D management.
- Supports Ingenico Sales teams and Pre-sales Director on management and strategic direction of the account, with the added focus on services promotion and positioning, including account planning, key stakeholder relationship development and sales activities.
- Performs cross Services coordination and contribute to post-sales services delivery.
- Partnering with the Sales teams/Pre-sales Director/ Operations Director/ R&D Director to develop customer relationship and understanding of customer’s business needs.
- Collaborates with sales and support groups to demonstrate value of support offering to customer, whilst also identifying opportunities to expand support business.
- Responsible for overall quality assurance, resource management and financial management of delivered services.
- Drives use of proactive service and support mechanisms to reduce customer support costs.
- Leads communications to management during escalation and ensure appropriate activities are being driven to accomplish resolution.
- Works with the customer and Ingenico teams to identify and manage service improvement activities, including quarterly service reviews.
- Analyze and report weekly/monthly business performance trends (SFDC pipeline management, services order booking and revenue, delivery cost management, profitability, customer satisfaction, etc.) and develop / recommend strategic solutions to achieve business goals.
- Leverage market knowledge/awareness to develop effective strategies to mitigate potential delivery business risks and impact of 3rd party service providers, whom Ingenico would need to partner to meet customer business requirements when engaging in services sales\delivery transactions.
Requirements: - Requires 10+ years of professional experience and 10+ years business management and leadership, planning, communication, organization and people motivation skills, ideally within a Project / Program Management or Delivery Lead capacity.
- Ability to work effectively with regional stakeholders up to MD level.
- Strategic planning abilities, including finance and analytics.
- Conflict resolution skills.
- Ability to manage in a matrix environment including Account Teams, Customers, Partners, Service Delivery and Operations.
- Experience in Professional Services, Managed Services and Support Services desirable (one or more required).
- Preferable Requirements: e-Payment, POS market \ industry knowledge; services Program Management and operational experience; proven ability to upsell services.
Working conditions: - Competitive salary (discussed after the interview with the final candidate).
- Official employment in accordance with Russian legislation.
- Voluntary medical insurance.
- Life insurance.
- Corporate mobile phone.
- We offer the interesting job in a stable, dynamically developing foreign company, the opportunity for professional and career growth, the team of professionals.
"Ingenico-equal opportunity employer"
Откликнуться на эту вакансию: Services sales and business development Lead
Предыдущая вакансия:
Вакансия № 5281967 на должность Официант от компании ООО Паб Белые Орлы в городе (населенном пункте) Москва