от компании (организации): ANCOR Consumer Goods в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Поддержка, helpdesk"
с заработной платой: по договоренности
Вакансия № 8267570 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Вторник, 13 августа 2024 года.
Дата обновления вакансии № 8267570 на сайте Работа в Москве и Московской области (МО, Подмосковье): Суббота, 21 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 8267570 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Lead Commerce Operations Manager
Responsibilities:
- Manage 1st/2nd level technical support and operational service needs for Digital Commerce Applications, as applicable and Ensure 24/7 availability of the production environment;
- ensure that any disruption of IT service delivery for Digital Commerce Applications and partner system’s is coordinated with the responsible staff and addressed in a timely manner and act as escalation point for all requests and incidents;
- responsible for the execution of triage process, setup issues, known issues, data fixes and problem management for digital commerce environment and partner’s systems;
- facilitate communication process with Product/Dev teams to provide customer feedback, and report on chronic issues;
- work closely with multiple internal departments (Marketing, Sales, Customer Service, and Operations, Supply Chain), Global teams and third-party vendors, to prioritize issues as well as provide detailed status reports on assigned P1 and P2 Tickets to stake holders;
- work with the 3rd party hosting vendor for the implementation and availably of the Infrastructure for the Hybris;
- managing and oversee the vendor team responsible for L2 operation of Hybris & Kony Mobile App for the defined scope by mentoring and coaching team members;
- own the day-to-day IT activities of the e-commerce platform and POS efforts including but not limited to Data purge, Scheduled job’s, day end and month-end job’s.
Requirements:
- Graduate degree in Computer Science, Information Technology, Information Management, or related field required; or suitable combination of formal education and experience;
- conceptually proficient in RDMS Concept and fluent on SQL / MySQL Data Base queries;
- experience in HAC & HMC of Hybris eCommerce Solution;
- knowledge of Java and related frameworks;
- knowledge of Kony mobile application development platform is preferred;
- very good command over Russian and English language is a Must;
- good written, oral and presentation skills; and can communicate with all levels of technical and management staff;
- ability to foster strong working relationships and effectively interface with all departments within region IT with strong organizational and flexibility skills in a team-oriented environment.
We offer:
- Highly competitive salary;
- annual bonus;
- health & life insurance.
Откликнуться на эту вакансию: Lead Commerce Operations Manager
Предыдущая вакансия:
Вакансия № 8267556 на должность Курьер от компании ООО Грин Лайн в городе (населенном пункте) Москва