от компании (организации): Trading solutions LTD в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Интернет"
с заработной платой: по договоренности
Вакансия № 20520482 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Пятница, 11 октября 2024 года.
Дата обновления вакансии № 20520482 на сайте Работа в Москве и Московской области (МО, Подмосковье): Воскресенье, 10 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 20520482 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
не требуется
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Специалист технической поддержки / Support manager (no experience required/students/graduates)
We are looking to hire a Customer Support Agent (entry level) to assist customers with learning about the company, offered products, assist with any incoming questions from clients, relieving their doubts and providing technical assistance.
Responsibilities for Support Specialist
- Handling of customers’ requests regarding usability and technical issues via different channels - email, chat (ticket system).
- Advising and informing our customers about our platform and the services we provide
- Communicating with other company departments in order to resolve customers’ requests
- Troubleshoot and report technical issues to the IT department
- Resolving all customer issues with the goal of customer retention
Qualifications for Support Specialist
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Fluent in English (both written and verbal communication)
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Confident PC user
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Possess quick-thinking skills, creative problem solving and the ability to multitask
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Emotional resilience. You are as cool as a cucumber
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Ability to work independently with minimal supervision, while being part of a growing dynamic team
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Ability to communicate and foster positive relationships
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Accountability and personal organization are essential
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Attention to details, ability to process large volumes of information and multitask
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Knowledge about cryptocurrency, and blockchain and/or an eagerness to learn about this field is required
Who is this job suited for?
This is an excellent fit for anybody who is new to fintech and is looking to kick-start their career in this field as well as those familiar with blockchain and the industry of digital currencies.
What’s in it for you?
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Remote work: work from home or anywhere you’d like
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Custom work shift schedule: 5/2 or 2/2, as well as night shifts
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Hone your skills in the field of high-quality international customer service
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The opportunity to grow professionally and take on new career endeavors
Откликнуться на эту вакансию: Специалист технической поддержки / Support manager (no experience required/students/graduates)
Предыдущая вакансия:
Вакансия № 20520481 на должность Механик-наладчик от компании ООО ТСФ Спецпрокат в городе (населенном пункте) Лобня