от компании (организации): TrackAd в городе (населённом пункте): Москва, Россия
в отрасли экономики "Административный персонал" → "Письменный перевод"
с заработной платой: по договоренности
Вакансия № 24882251 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Пятница, 9 августа 2024 года.
Дата обновления вакансии № 24882251 на сайте Работа в Москве и Московской области (МО, Подмосковье): Пятница, 20 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 24882251 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
не требуется
Тип занятости:
полная занятость
График работы:
удаленная работа
Дополнительные сведения о вакансии: Customer Success Assistant / Ассистент команды по сопровождению клиентов (EN, RU)
What should you know about TrackAd:
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The company has a range of SaaS products designed for analysis of marketing data;
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English or French languages are involved in the internal communication;
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We have more than 120 clients in 8 countries;
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Corporate culture built around knowledge and competences sharing within the team;
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We are looking for people willing to learn and develop with us.
Our Customer Success team is responsible for developing customer relationships that promote retention and loyalty. Our area of work requires different challenges, such as: help customers achieve their desired outcomes and goals, prevent churn, managing internal projects linked to customers’ onboarding and satisfaction, write useful materials for users and team.
We are looking for a Customer Success Assistant for the following tasks:
- Support Customer Success team with daily tasks and processes with customers
- Support Customer Success team with technical and marketing integration: analytic solution, traffic sources accounts, CRM systems
- Creation of useful things for customers and team: articles, videos and presentations
- Helping product team to make the tool better every day by gathering feedback from our customers
We are interested in:
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Attention to details
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Ability to write accurate and structured emails
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Analytical mindset: like numbers, and they like you back
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English level B1
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Excel knowledge on good level
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Discipline, enthusiasm and good communication skills
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Proactivity, fast thinking, efficiency, team spirit.
Will be a great advantage:
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Knowledge in digital marketing
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Experience in clients’ management
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French or German language
Work in TrackAd is:
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Complex and interesting tasks: involvement in tools’ development
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Permanent growth of knowledge
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Modern tools: Freshdesk, Freshchat, Support Hero, Google Data Studio, Slack, Google Analytics, Camtasia
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Corporate Culture: clear mission and core values, seminars, workshops, qualitative social time;
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Office at 5 min from Kurskaya metro station (Business center “Arma”);
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Health and rest: health insurance (with stomatology), comfortable office with quiet areas, remote work.
We can offer you the best projects and conditions to meet your expectations. We are looking forward to hearing from you!
Откликнуться на эту вакансию: Customer Success Assistant / Ассистент команды по сопровождению клиентов (EN, RU)
Предыдущая вакансия:
Вакансия № 24882247 на должность Инженер от компании Инсталл Профи в городе (населенном пункте) Москва