от компании (организации): IPONWEB Ltd (UK) в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Интернет"
с заработной платой: по договоренности
Вакансия № 4686361 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Понедельник, 23 сентября 2024 года.
Дата обновления вакансии № 4686361 на сайте Работа в Москве и Московской области (МО, Подмосковье): Четверг, 14 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 4686361 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
1–3 года
Тип занятости:
полная занятость
График работы:
гибкий график
Дополнительные сведения о вакансии: Technical Support Engineer
IPONWEB is looking for Technical Support Specialist in a global-scale RTB platform (Bidswitch).
Engineered by IPONWEB, BidSwitch now represents a global programmatic infrastructure made up of 200 + partners, translating 80 Billion impressions a day and growing rapidly. Headquartered in New York, BidSwitch also has offices in London and Tokyo, with engineering centers in Moscow & Berlin.
Responsibilities:
- Collaboration with clients and colleagues from other departments (development, UI, marketing, financial department etc.);
- Answering the general question and resolving the basic issues;
- Dispatching of incoming requests and questions;
- Typical requests detection, participation in internal FAQ and Knowledge base for users update;
- Taking part in preparation of technical specifications to automate the processing of routine/typical requests.
Requirements:
- Good communication skills
- Good English, your English must be enough for free on-line communication.
- High education degree or students of the last courses of the University, who are ready to work full-time (from 12-00 up to 20-00 schedule, 5 days per week)
- Ability to learn a lot and readiness for learning hard
- Initiative
- Attention to details, ability to check yourself and predict possible mistakes and consequences
- Proficiency to escalate problems in the right time
- Discipline
Desired:
- Basic knowledge of SQL
- Experience in Support services of IT/web-products
We offer you:
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An excellent career opportunity with a High Tech International company – One of the leading companies in the RTB and Programmatic Marketing Industry;
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Open and approachable management team with a strong engineering DNA (80% of Moscow office - engineers, management and executives have a technical background);
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Many internal pathways for career development and professional growth, supported by a performance review system;
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Respect for independent thought and freedom of actions;
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Competitive salary and comfort;
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Core office hours are 12-18, and outside of that you have full flexibility;
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An option to work remotely sometimes (VPN and other services for remote work are available);
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Medical expenses compensation including pharmacy costs;
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Internal and external education program;
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English courses compensation;
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Relocation program from any region of Russia to the Moscow office;
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Referral bonus system;
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Fruits, vegetables, cheese, nuts, cookies and cakes, snacks and beverages at every coffee point and more.
Откликнуться на эту вакансию: Technical Support Engineer
Предыдущая вакансия:
Вакансия № 4686358 на должность Разработчик C++ / Qt (ICQ) от компании Mail.Ru Group, Мессенджеры в городе (населенном пункте) Москва