от компании (организации): ООО КВ Солюшнс Групп в городе (населённом пункте): Москва, Россия
в отрасли экономики "Консультирование" → "Knowledge management"
с заработной платой: по договоренности
Вакансия № 12980474 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Суббота, 14 сентября 2024 года.
Дата обновления вакансии № 12980474 на сайте Работа в Москве и Московской области (МО, Подмосковье): Суббота, 21 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 12980474 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: Training programs manager for call center staff
Cashwagon is a rapidly scaling fintech company, which operates a unique digital platform to provide access to a broad range of consumer financial products created for 80% of people in South-East Asia, who feel excluded and underserved by traditional financial services. To achieve this, Cashwagon leverages innovative Fintech to help the many instead of the few. The company developed the digital platform that is used on Cashwagon’s website and mobile application. It is fast, easy and hassle-free to use. Through the platform, a whole range of competitive consumer finance products are offered by Cashwagon’s partners who are duly licensed according to applicable laws. The product portfolio includes short-term loans, instalment loans, investment products and virtual credit cards coming soon. All products are carefully tailored to provide fair and transparent solutions to consumers underserved by traditional financial institutions. Since launch in 2017 till date, Cashwagon’s partners have processed close to 2,300,000 loans valued at US$193,000,000 to near 1 million unique retail consumers through the platform.
Responsibilities:
- Develop training programs for call center staff in 6 countries of South-East Asia (SEA): Sri Lanka, Indonesia, Philippines, Malaysia, Vietnam, India
- Develop and implement curriculum paths for 4 roles in the call center: credit decisions, tele collection, customer support, tele sales
- Develop stages of education paths for every role: induction activities, upgrade trainings, etc.
- Work with respective departments on the training content development
Requirememts:
- Advanced English
- Relevant experience of building training programs for call center staff/operational staff/customer support staff etc.
- Ability to travel abroad
Terms:
- Super young, talented and professional team!
- Registration according to the Labor Code of the Russian Federation - completely white salary; Salary level - above the market; VHI, fitness club at a corporate rate, corporate taxi, English
- Distributed team - HQ in Singapore, IT and Marketing in Moscow, business in 6 countries of Southeast Asia
- Comfortable working conditions - cozy, comfortable office in Moscow City, tea / coffee, PS4
Откликнуться на эту вакансию: Training programs manager for call center staff
Предыдущая вакансия:
Вакансия № 12980472 на должность Сметчик от компании ООО Транс Менеджмент Центр в городе (населенном пункте) Москва