от компании (организации): GRUMA в городе (населённом пункте): Ступино, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Компьютерная безопасность"
с заработной платой: по договоренности
Вакансия № 12919664 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Воскресенье, 4 августа 2024 года.
Дата обновления вакансии № 12919664 на сайте Работа в Москве и Московской области (МО, Подмосковье): Воскресенье, 22 сентября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 12919664 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
более 6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: IT Specialist (Mission Foods Stupino)
Main tasks and responsibilities:
- Support together with the Head of Information Systems, all activities related to administration, control, planning and implementation of technology infrastructure required to support all business processes of the organization in Europe
- Prepare the company's systems plan, which defines the department's objectives, and handles all IT projects related to infrastructures that respond to business needs
- Organize IT local department, dealing with both human and material resources, fundamental hardware and communications
- Collaborate in the preparation of the annual budget to ensure the correct resource allocation for the replacement of legacy systems, support the requirements of the operations and provide upgrades to current solutions regarding the latest technologies available
- Provide 1st, 2nd & 3rd line IT Support answering support queries on site and via phone, email and MIS Help Desk application
- Installing, configuring and troubleshooting IT equipment’s across Russia sites both on-premises & remotely. As well as eventually could be required to give support to Europe sites if it would be necessary
- Control of IT equipment inventory and ensure the procurement process to replace the oldest equipment (follow up the useful life stipulated by GRUMA), and handle the security controls to ensure the integrity
- Manage IT services contracts keeping up the service levels agreements and looking for a constant cost saving
- Design, planning and implementation of the company's voice and data communications infrastructure, in coordination with the IT Corporate Team and the Head of IT in Europe
- Develop contingency plans (DRP… installation, operation, resolution of incidents, recovery of disasters produced in any of the systems, use and access policies)
- Manage and train colleagues in order to bring the best service possible for the users
- Monitoring the network and resolve issues in communications with local providers and MIS Team. It means to ensure the correct working of the networks, over 99.5% availability
- Maintain a high degree of customer service for all support queries and adhere to all service best practices and standard procedures
- Maintenance and resolution of incidents both proactively and on demand. Detection of problems.
- Maintain a log of any software or hardware issues detected and manage KPI's for the IT services delivered in Europe (efficiencies availability and quality)
- Escalate more complex issues to the relevant IT Support specialist or arrange for external technical support if needed
- Monitor all IT services and manage warnings and system failures
- Administrate telephony contracts (Land lines and Mobile)
- Manage and develop internal networks (LAN and wireless)
- Adhere to corporate Security Policies
- Assist to Security department regarding the maintenance of CCTV systems
- Direct collaboration in new SAP implementations and 1st level support
Qualifications and job skills re-quired:
- Senior System Engineer
- Experience in management of environments in operation of systems with service levels 7X24h.
- Experience in storage management, VoIP, mobility, CPD.
- Experience in leadership and management.
- Desired: ITIL methodology and / or PMP will be evaluated. Ideally. Microsoft certified, Cisco, Networks, etc.
- Competent in Microsoft Windows, Microsoft Office
- Desired general knowledge in SAP
- Focused on Customer Service
- Good communication skills and Credibility at all levels of the business
- High level in English (spoken and written)
- Accountability & Execution
- Customer Focus (disposition to help)
- Teamwork & cooperation
- Open mind with new changes and needs
- Good relationship
- Obedient and disciplined in the rules and norms of the organization.
- Proactive and dynamic
Conditions:
- International company;
- office location is based in Stupino (Moscow region);
- Competitive salary;
- Corporate benefits.
Откликнуться на эту вакансию: IT Specialist (Mission Foods Stupino)
Предыдущая вакансия:
Вакансия № 12919649 на должность Менеджер по подбору персонала от компании Crocus Group в городе (населенном пункте) Москва