от компании (организации): ОАО Цюрих надежное страхование в городе (населённом пункте): Москва, Россия
в отрасли экономики "Информационные технологии, интернет, телеком" → "Системный администратор"
с заработной платой: по договоренности
Вакансия № 15689538 добавлена в базу данных сайта Работа в Москве и Московской области (МО, Подмосковье): Суббота, 21 сентября 2024 года.
Дата обновления вакансии № 15689538 на сайте Работа в Москве и Московской области (МО, Подмосковье): Четверг, 14 ноября 2024 года.
Обращаем Ваше внимание, что на момент обращения к работодателю вакансия № 15689538 может быть уже занята. Администрация сайта Работа в Москве и Московской области (МО, Подмосковье) приносит извинения за доставленные неудобства.
Требования к опыту работы:
3–6 лет
Тип занятости:
полная занятость
График работы:
полный день
Дополнительные сведения о вакансии: IT-менеджер
Responsibilities :
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Establish procedures and quality standards, monitoring these against agreed targets;
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Manage operational services delivered to specific CI RU Business unit, ensuring quality and performance are maintained and communicated;
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Identify and follows up on actions needed to address performance/quality issues;
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Responds to the IT business for operational IT service queries or issues;
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Network as needed with key contacts internally and externally;
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Maintain critical application lists and highlights Service Level Agreements that may need amending to align with business expectations;
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Build relationships with internal IT service providers and identify gaps where IT services do not meet the business service levels (performance & quality) and recommend actions to close the gaps;
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Manages activities to provide the business with a clear view of services;
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Conducts problem determination and resolves incidents involving highly complex issues using documented procedures and available tools;
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Actively participates in end user training by conducting training, providing materials or attending training in the role of subject matter expert;
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Develops and implements continuous service improvement initiatives and knowledge sharing initiatives.
Requirements : - 3 or more years are required in the field of IT ideally in a multi-supplier environment including relationship management;
- Experience based on best practice frameworks such as ITIL or COBIT and SCRUM;
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Familiar with the following products: MS Office, Outlook/Exchange Server, Windows 10 and other MS based systems;
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Basic Network knowledge;
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English: Fluent spoken and written, working language (meetings and conferences, technical explanations, documentation);
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A hands-on personality with the proven ability to take on and affect change;
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Above average skills of Microsoft Office suite, especially Power Point; including MS Visio and MS Project.
Conditions:
- Competitive salary
- International team
- Medical insurance for an employee and his children
- Life insurance
- Lunch compensation
Откликнуться на эту вакансию: IT-менеджер
Предыдущая вакансия:
Вакансия № 15689531 на должность Механик по выпуску автотранспорта от компании Курьер Сервис Экспресс в городе (населенном пункте) Москва